The staff was friendly and the room was clean. We appreciated the lemon water available at all times in the lobby and a fridge in our room. The location was super convenient for one night stays right by the airport when our flights came in and left in the middle of the night and our actual vacation stay was 90 minutes away from the airport.
Ashley
aprile 2024
From the moment we were checking in, Aaron was so nice and helpful. He realized we had our dogs with us, but the reservation didn't show that. So he accommodated immediately with a ground floor room right near one of the exit doors, making access to taking them out so much easier. The rooms are so nice and clean. Loved, loved, loved the fact there was no carpet to worry about with our dogs. ( no water or food could spill and stain) As someone who travels with our dogs a lot, this was a huge plus!! The options we had for breakfast each morning were perfect. I always look forward to the waffles and am so excited to see them available. The eggs, potatoes, and sausage topped it all off. The coffee was delicious. Very good selection for all your likings. The staff was definitely great.
John
giugno 2024
The front desk manager at night, Aaron was AMAZING. He was nice, but he went above and beyond. The telephone in the room we stayed in did NOT work. So when we wanted to call to the front desk to arrange a shuttle to the airport in the morning, we couldn't get through. And then I couldn't search the actual hotel location telephone number online, but fortunately, Aaron was able to see that we were trying to reach the front desk somehow, and he tried to contact us on the hotel phone but realized it didn't go through, so he called my cell phone. How is THAT for taking initiative?! I was SO SO impressed! He asked if we'd like to get assistance to repair the phone that night and we said, no, we were just going to bed and didn't need it. So the phone needs fixing, but Aaron is a rock star!
Anne
maggio 2024
Firstly, the staff are excellent. Aaron in particular is a delight. Check in is quick and no fuss. I stayed here at the start and end of my holiday as it is very close to the airport. I didn't personally find the noise from the planes too much. You are aware but not overly disturbed. The room is spacious enough with a decent size tub and overall bathroom. The wifi holds up well. The level of cleanliness is good. The room came with a microwave and fridge, both working. Bed was comfortable with enough pillows, certainly for one. Breakfast is varied with both hot and cold food. Parking is easy and there are many eateries within walking distance.
Gary
ottobre 2023
Aaron, late afternoon/evening staff who checked us in on arrival was awesome! Very friendly and his customer service rocked. He always acknowledged us when we passed the desk during our 6 night stay. The rest of the desk staff avoided eye contact and did not even smile. Upron (sorry not sure of spelling) who checked us out was very pleasant like Aaron. Breakfast was good but items could be alternated for variety.
Sharon
luglio 2023
The property was clean, the staff were friendly and helpful with questions about the area, there are several eating places within a walking distance This is a great place to stay for easy access to the airport. The hotel has a free shuttle service to the airport The rooms were very nice our room had a nice view of the mountains, The pool was clean and has a laundry area to do laundry, They have a breakfast buffet in the mornings Very pleasant!
Salisbury
luglio 2024
We llike how close it is to the airport. I use this hotel just to be close to catch a very early flight out.
Tony
settembre 2024
The big beds, the bathroom especially, the shower head.
Victor
ottobre 2024
Clean comfortable hotel. Very friendly staff. Close to airport & not too far from UTK which was our reason to stay. Well lit parking lot with lots of cameras which made me feel comfortable as we had a car full of college things. Breakfast was ok some hot food & the standard continental stuff. The mini waffles were delicious .
Taggart
agosto 2024
Staff were friendly and helpful. Rooms were clean. Bedding was exceptional. We loved the new fitness room and the pool. Breakfast was good and staff kept it replenished often. We enjoyed our stay.
Phyllis
febbraio 2024